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How to re-activate my number?

ROZWIĄZANE
illusive
Poziom 9, Zwiadowca Przestworzy
Solved!

How to re-activate my number?

Hi, I had an Orange phone number. But I forgot to top it up in time. Now the sim card can't connect to any operator. I'm in Ukraine and can't visit Poland at the moment. Is there any way I can restore that number?

I've topped it up successfully an hour ago, but it is still not working. Please, advise. 

1 ZAAKCEPTOWANE ROZWIĄZANIE

Zaakceptowane rozwiązania
ketrasaArtur
Poziom 43, Mistrz Międzygalaktyczny
Solution

Re: How to re-activate my number?

@illusive try to call the helpline tomorrow. Introduce the matter, maybe something else is wrong with the restoration of the number. However, you have to reckon with the fact that it could already be a gulf. In the past, it was possible to recover up to a year on the hotline.

Wyświetl rozwiązanie w oryginalnym poście

5 ODPOW. 5
agat13
Poziom 42, Mistrz Międzygalaktyczny

How to re-activate my number?

Wiadomość zawiera hiperłącze

@illusive  you should  try call 510100100 on monday and ask about it, or visit www.orange.pl and try by chat ( button "help"- contact) 

ketrasaArtur
Poziom 43, Mistrz Międzygalaktyczny

How to re-activate my number?

@illusive if the number was disabled no more than 6 months ago, it should be recoverable. You can use the Mój Orange account on your own or you can do a sorry call on the hotline: +48 510 100 100

illusive
Poziom 9, Zwiadowca Przestworzy

Re: How to re-activate my number?

Thank you, @ketrasaArtur ! It was disabled more than 6 months ago

ketrasaArtur
Poziom 43, Mistrz Międzygalaktyczny
Solution

Re: How to re-activate my number?

@illusive try to call the helpline tomorrow. Introduce the matter, maybe something else is wrong with the restoration of the number. However, you have to reckon with the fact that it could already be a gulf. In the past, it was possible to recover up to a year on the hotline.

j131
Poziom 38, Pomocnik Międzygalaktyczny

Re: How to re-activate my number?


@illusivenapisał(-a)

Thank you, @ketrasaArtur ! It was disabled more than 6 months ago


The chances to restore are very slim then. I would say it is impossible. I tried in the past and was told: "it is too late".