temat Restore phone number after 2.5 years w Na kartę

Restore phone number after 2.5 years

Avory — Mon, 24 Mar 2025 17:49:17 GMT

Hi all, My phone number was unused about 2.5 years. I'm abroad. Now I need it urgently for access to Polish online banking. I used to go to online banking via login, password, but now they need SMS from the number. How can I restore the number? I have SIM card, PUK code, all with me. Ready for top up

Restore phone number after 2.5 years

agat13 — Mon, 24 Mar 2025 16:11:52 GMT

@Avory is not possible after such a long time. the operator can restore the number after a month from switching off

Besides the number may already be assigned to another card or user. what message do you get when you call it?

Restore phone number after 2.5 years

ketrasaArtur — Mon, 24 Mar 2025 20:28:40 GMT

@Avory the number is valid for one year after the last top-up. If there have been no top-ups or extensions of the number's validity in the meantime, the number has already been deactivated. After deactivating the number, you still have a few weeks to recover it, but no more than 3 months after deactivation. Currently, after such a long time, the number is irreversibly lost. It is practically impossible to recover it.

Advice for the future: at least once every 12 months, you need to top up the number with at least PLN 5 to keep it valid for another year.

Restore phone number after 2.5 years

marcin0216 — Tue, 25 Mar 2025 10:40:13 GMT

As written above, you won't retrieve your number.

Probably you should better contact with your bank customer service to change an authorisation number for another one.