temat Impossible to reach Orange support from abroad w Konto Mój Orange

Impossible to reach Orange support from abroad

ruslant — Fri, 09 Oct 2026 17:50:16 GMT

I’m currently abroad, and I accidentally let my Orange phone number expire. I have been trying to talk to someone at Orange for the past month, but I wasn’t able to reach anyone speaking English. I still have the SIM card and the PUK code. The longer this drags, the more I’m worried that I won’t be able to get the very important phone number back online.

I tried calling 510 100 100, but it disconnects me, stating that calls from abroad are not supported on this hotline.

Impossible to reach Orange support from abroad

agat13 — Fri, 09 Oct 2026 19:06:34 GMT

@ruslant You should dial +48 510 100 100

Impossible to reach Orange support from abroad

Janhalb — Fri, 09 Oct 2026 19:07:36 GMT

1. Try 510 600 600 (with Polish prefix, of course: +48 510 600 600)

2. Do you have the "Mój Orange" ("My Orange" in Polish version) app installed? You can connect directly to customer support there—not just by phone, but also via chat. I imagine that if you write in English, someone will likely reply in English...

https://play.google.com/store/search?q=m%C3%B3j+orange+aplikacja&c=apps&hl=pl

Impossible to reach Orange support from abroad

ruslant — Fri, 09 Oct 2026 20:12:29 GMT

@agat13 napisał(-a)

@ruslant You should dial +48 510 100 100

I have tried calling the phone number that you provided, but your service disconnects me, stating they they do not accept calls from abroad.

Impossible to reach Orange support from abroad

ruslant — Fri, 09 Oct 2026 20:12:37 GMT

@Janhalb napisał(-a)

1. Try 510 600 600 (with Polish prefix, of course: +48 510 600 600)

2. Do you have the "Mój Orange" ("My Orange" in Polish version) app installed? You can connect directly to customer support there—not just by phone, but also via chat. I imagine that if you write in English, someone will likely reply in English...

https://play.google.com/store/search?q=m%C3%B3j+orange+aplikacja&c=apps&hl=pl

It says “Currently we do not support international calls”, and hangs up.

Impossible to reach Orange support from abroad

ruslant — Fri, 09 Oct 2026 20:12:45 GMT

@Janhalb napisał(-a)

1. Try 510 600 600 (with Polish prefix, of course: +48 510 600 600)

2. Do you have the "Mój Orange" ("My Orange" in Polish version) app installed? You can connect directly to customer support there—not just by phone, but also via chat. I imagine that if you write in English, someone will likely reply in English...

https://play.google.com/store/search?q=m%C3%B3j+orange+aplikacja&c=apps&hl=pl

It’s impossible to register in Moj Orange without a working Polish phone number

Impossible to reach Orange support from abroad

Glut — Fri, 09 Oct 2026 20:38:58 GMT

@ruslant

https://www.orange.pl/lp/for-foreigners

Impossible to reach Orange support from abroad

agat13 — Fri, 09 Oct 2026 21:17:58 GMT

@ruslant try send normal letter :

Orange Polska S.A.
ul. Jagiellońska 34,

96-100 Skierniewice

Or e-mail : kontakt@orange.com

Impossible to reach Orange support from abroad

ruslant — Fri, 09 Oct 2026 21:21:52 GMT

What exactly on that page is supposed to help me? I tried all of it, and still was not able to speak with anyone.

Impossible to reach Orange support from abroad

agat13 — Sat, 10 Oct 2026 06:51:51 GMT

@ruslant If you cannot get through by phone, you must send a registered letter and an email with a detailed description of the matter.

Impossible to reach Orange support from abroad

pirenej — Sat, 10 Oct 2026 09:12:24 GMT

@ruslantnapisał(-a)
It says “Currently we do not support international calls”, and hangs up.

Why not try an international VoIP service for the call? These services were quite popular years ago. They routed international calls over the internet and connected them to the local telephone network in the destination country, so they were treated as domestic calls. I’m not sure which ones are still around today, though.

Impossible to reach Orange support from abroad

streszczeniowie — Tue, 13 Oct 2026 07:06:45 GMT

https://www.orange.pl/zobacz/kontakt/obsluga-klienta - on the bottom of this site You have kontakt@orange.com use it. You will recive massage probalby after 2 days? Write Your number and PUK. I use it week ago.